Comments in E-mails from Small Charities Which Have Been Supported by Small Charity Support


26 June 2019

Just a line to say thank you for your very useful website and the downloadable documents.   You have saved me loads of time and research.


25 June 2019

Thank you so much for your email, it was great to meet you on advice day and thank you so much for giving up your time to support small charities like ours, I learn't a huge amount and left feeling inspired with ways I can make what we do work better,

Thank you so much for taking our conversation further and for putting this workbook together, it looks like exactly the kind of simple, straightforward thing we need to help us keep on top of everything and that everyone can refer to so we all know where we are up to - thank you so much (being able to filter by late/completed etc. in the final column is brilliant)!


14 June 2019

Many thanks for this advice.   I'll follow it up.


13 June 2019

Thank you so much!   This is all really really helpful.   Right I will get cracking on with it.


26 May 2019

We are looking at your spreadsheet and will almost certainly take it forward for use in our accounts.   Thank you for providing it.


24 May 2019

Thanks for yesterday's conversation.   It was enlightening to hear the complexity of the 'members' issues.   No doubt most charities are assuming there is clarity where there is not but just getting on with doing their own thing.


24 May 2019

Thank you so much for coming all the way over yesterday. I appreciate this, and understand why it was important for us to have a face to face meeting in order for you to be confident you are going to be able to sign off our accounts and practices.   I have gained infinitely in my understanding of our duties as Trustees and of some of the essentials in accounting practices and production of reports and annual accounts.


16 May 2019

Thanks so much for that!   I've just skimmed it so far but it looks very thorough & comprehensive.   Will let you know if there's anything else.


30 April 2019

Thank you for your extremely comprehensive reply.   I am somewhat amazed and very grateful for the time and effort you have put in to send me a reply that is specific to my needs rather than pointing me to other docs etc.   That is very impressive!   I appreciate that you are not a lawyer but you have given me some very practical steps to take which I will follow.


14 March 2019

Thanks so much for your time and your help.
It feels like a bit of a life-line in a big stormy sea!!
1 March 2019

The pro forma policies from your website are an absolute Godsend - and that’s an understatement !

17 February 2019

That’s is fabulous thank you so much!
Wasn’t expecting a reply on a Sunday - kudos to you!
Your budget section is really helpful and I am planning on using all the tools eventually - it is hard to know exactly what detail is needed for registration but I am going to give it my best shot!


15 February 2019

Thanks again for all your help, really makes a difference to have an expert in your corner when battling a big bureaucracy like the CC !

1 February 2019

Thank you so much for your e-mail.   You have given me lots of things to consider and your advice is greatly appreciated.

30 November 2018

I just wanna say thank you so much for the free guide on your web page "Small Charity Support".

I am an artisan electrician in Africa.   Me and my fellow workmates decided to start a small charitable organisation which would assist in hospitals mostly by rendering our skills and also doing fundraising activities which will enable us to help the needy.

We realized that to run this thing, we need to have a good structure and governing documents as well as technical know how.   With the help we found on your page, we now have a good guide and we now know what is needed. we have agreed to have our policies and other governing document and as well register the organisation to {the} government.


21 November 2018

I was astonished to receive such a full and detailed and thoroughly researched reply.   I had imagined you would be sending me extracts from questions you routinely asked from charities.


20 November 2018

Many thanks for  your most useful response.   You have given me great advice for which I am most grateful.


1 November 2018

Just to let you know that the Charity Commission were happy with the response to their queries and they have registered us as a charity.  Thanks again for all your help, it was very much appreciated


23 October 2018

Thank you for coming to the AGM and presenting the accounts 2017/2018 to the board.   The Trustees and Advisors were very pleased to meet you and are glad the Trust accounts are in your safe hands.   They appreciate your generosity in taking on the accounts


19 October 2018

Thank you so much for all that information, things are a lot clearer now as having read a lot of info on various website pages, I was very confused about what I needed to do


16 October 2018

You are SO kind to have responded once again so helpfully and informatively, and it is much appreciated.
Your section on Conflicts of Interest is excellent, and very easy to follow and to comprehend.


27 September 2018

Thank you very much for taking the time and effort to respond with such a comprehensive reply.
I thought that I was being thick but it seems not.


24 September 2018

This is all very useful information, thank you!

We have been reconsidering whether a charity is really the right structure for us and have been considering that perhaps the Community Interest Company might be a better option!

Thank you very much for your very thorough, honest and insightful replies.   They really have been very useful.


20 September 2018

I am sure you get thanked all the time, but what you do really is incredibly helpful to 'budding' charities like ours and we are very grateful.   Over the last few months I have found lots of advice that doesn't say much more than the Charity Commission Guidance, so having your take on things is a breath of fresh air.   I appreciate that its only opinion, but its still great to have.   Thank you.

I am not sure what I can offer in return, but as I have spent the last 18 months developing this, I have learnt a great deal about starting a charity (most of it the hard way) and if you ever need me to speak to someone to let them know my thoughts and what I did, then I would be more than happy to help out.


13 September 2018

Thank you for the incredible support you have been providing to small charities - I couldn’t have done my role without having you to rely on.


10 August 2018

Thank-you so much for your advice.   I think deep down I knew I probably shouldn't send the letter as written (no matter how much I want to) & I'm very grateful to be reigned in.   I've attached what I hope will be acceptable.   It's pretty much what you wrote with a few slight changes.


26 July 2018

Many thanks for your comprehensive response.   Gives me some food for thought!!


3 July 2018

Pleased to let you know we have got there! {Successful registration of a new charity}

Thank you SO much for all your wonderful help.   I could not have managed without it!


14 June 2018

That's superb guidance - thank you


1 June 2018

Thank you very much for these interesting and useful reflections


24 May 2018

As you see we do keep going and our members keep coming, so that is the priority.

We do have in mind your helpful advice and hope to start implementation sometime soon, will keep you updated.


14 May 2018

That is very helpful and a much better and simpler workaround.

From our point of view, the issue is not about trying to suppress the legitimate views of Trustees, but about ensuring that we take on Trustees who are a fit for the organisation, after a few unfortunate experiences recently, which could have been potentially very damaging to our new charity.


9 May 2018

Thank you so much for these forms.

They are very thorough and I think you have covered every area.   It’s a tricky one I know to cover...

I will forward them to my trustees and get their thoughts.


1 May 2018

Thank you very much for your help.   I'm picking my way through the minefield of paperwork and templates are a godsend as a starting point rather than staring at a blank sheet of paper!


29 April 2018

Thank you for your input.   It was not only thorough, but also very helpful!


27 April 2018

Thank-you so much for such a comprehensive response.   That is so helpful & really clarifies the situation for me.


25 April 2018

We are delighted to have found your website   THANK YOU for all your work.

Please could we take you up on your kind offer to send some model policies in draft in WORD (doc) format?